Answers to the questions families and carers ask us most.
Home care means getting support in your own home instead of moving into a care home. A carer visits at agreed times, or lives in, to help with things like washing, dressing, meals, medication and companionship, so you can stay independent in familiar surroundings.
We offer personal care, companionship, respite care, night sitting, live-in care, complex care, hospital discharge and reablement support, phlebotomy and end-of-life care. You can read about each one on our Services page.
Yes. Our night sitter and live-in care services provide support overnight and around the clock. Our office is open Monday to Saturday, 9 AM to 5 PM.
We aim to match you with a small, consistent team of carers so you can build a trusting relationship. Consistency matters, especially for people living with dementia.
Yes. All our staff are carefully vetted and trained before they start, and their training is kept up to date. Read more on our Quality and Safeguarding page.
Yes. Del Healthcare Recruitment Ltd is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England.
The cost depends on the type of care and how much support is needed. Once we understand your needs, we will give you clear pricing before care begins.
You may be able to get help from your local council or the NHS, and benefits such as Attendance Allowance can be spent on care. Our guide How to pay for care at home explains the options.
If your council funds some of your care, you can ask for direct payments and use them to choose your own provider. Contact us to talk it through.
Make a referral online or call us on +44 7949 205409. We will talk through what support is needed and arrange a care assessment.
Yes. Family members, friends, GPs, social workers and hospital discharge teams can all make a referral, with your agreement.
It depends on the type of care and your needs. Contact us as early as you can and we will do our best to arrange care quickly, including when someone is leaving hospital.
Yes. Care plans are reviewed regularly and whenever your needs change, so your support can increase, reduce or change type.
We are based in Stoke Gifford, Bristol. Call us to check whether we can support you in your area.
See our current vacancies or apply online in about 3 minutes. Our recruitment team will be in touch.
Not always. We welcome people who are caring and reliable, and we provide training. Experience and qualifications are a plus for some roles.
Our team is happy to help. Call us or send a message and we will get back to you.
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