FAQ
FAQ
Frequently Asked Questions
What really is Respite Care
When you entrust Del Healthcare Recruitment Ltd with your care needs in Bristol and Somerset, rest assured that you are placing your well-being in the hands of expertly trained caregivers committed to delivering exceptional support. Our rigorous induction training program surpasses mandatory requirements, ensuring that all our caregivers are equipped with the knowledge, skills, and dedication necessary to meet the highest standards of care.
Our approach to training is tailored to the unique needs of our clients in Bristol and Somerset, reflecting our commitment to providing personalized and comprehensive home care services. Whether our clients require assistance with daily activities or specialized care for a specific medical condition, our caregivers undergo specialized training and receive ongoing support to ensure they can meet each individual’s needs effectively.
We take pride in the dedication and professionalism of our caregivers, who embody our values of compassion, sensitivity, and dignity in every interaction. Each member of our team is committed to promoting independence, choice, and quality of life for our clients, fostering a sense of fulfillment and meaning in their daily lives.
At Del Healthcare Recruitment Ltd, we understand that every individual’s care needs are unique, and we strive to provide tailored solutions that prioritize their well-being and comfort. Whether it’s assistance with personal care, medication management, or companionship, our caregivers approach their work with empathy, respect, and a genuine desire to make a positive difference in the lives of our clients.
Our commitment to excellence extends beyond meeting our clients’ immediate care needs—we are dedicated to building lasting relationships based on trust, reliability, and mutual respect. By prioritizing open communication, active listening, and collaborative decision-making, we ensure that our clients feel valued, supported, and empowered to live life on their own terms.
In summary, when you choose Del Healthcare Recruitment Ltd for your home care needs in Bristol and Somerset, you can trust that you are receiving compassionate, professional, and personalized support from caregivers who are truly dedicated to your well-being and satisfaction. We are committed to helping our clients live fulfilled and meaningful lives, with independence, dignity, and choice, every step of the way.
live in care?
A full-time domestic care benefit offers invaluable support for individuals or their loved ones who require ongoing assistance with daily activities due to age, illness, or disability. It provides the opportunity to remain in the comfort and familiarity of one’s own home, surrounded by cherished memories and a sense of independence. This level of care ensures that individuals receive personalized attention and support tailored to their unique needs, promoting physical, emotional, and psychological well-being.
One of the most significant advantages of full-time domestic care is the preservation of autonomy and dignity. Unlike institutionalized care settings, such as nursing homes or assisted living facilities, which can feel impersonal and restrictive, home care enables individuals to maintain control over their daily routines and decisions. It fosters a sense of empowerment and self-esteem, as individuals can continue to engage in activities they enjoy and maintain connections with their community.
Moreover, full-time domestic care provides peace of mind for both individuals receiving care and their families. Knowing that a trained and compassionate caregiver is available around the clock to provide assistance and support alleviates concerns about safety, health, and overall well-being. Families can rest assured that their loved ones are receiving the highest quality of care in a familiar and loving environment.
In addition to assisting with activities of daily living, such as bathing, dressing, and meal preparation, full-time domestic care encompasses a wide range of services tailored to individual needs. This may include medication management, mobility assistance, companionship, transportation to medical appointments, and light housekeeping. Caregivers are trained to handle emergency situations, such as falls or accidents, with skill and efficiency, ensuring prompt intervention and appropriate medical attention when needed.
Furthermore, full-time domestic care promotes social engagement and emotional support, which are essential components of overall well-being. Caregivers provide companionship and emotional support, engaging individuals in meaningful conversations, hobbies, and activities that promote cognitive stimulation and social interaction. This social connection helps combat feelings of loneliness and isolation, enhancing overall quality of life.
In summary, full-time domestic care offers a holistic approach to care that prioritizes the individual’s well-being, autonomy, and dignity. It enables individuals to age in place gracefully, surrounded by the comforts of home and the support of dedicated caregivers. By providing personalized assistance, emotional support, and companionship, full-time domestic care enriches the lives of individuals and their families, fostering independence, security, and peace of mind.
what of Personalcare
Collaborating closely with our clients, we are dedicated to delivering tailored services that empower you to maintain independence and autonomy within the familiar surroundings of your own home. Our approach goes beyond mere caregiving; it’s about fostering a partnership built on trust, respect, and understanding.
At our core, we recognize that each individual has unique needs, preferences, and aspirations. That’s why we prioritize personalized care plans that are specifically designed to address your distinct requirements and goals. By taking the time to listen to your input and preferences, we ensure that every aspect of our services aligns with your values and lifestyle.
Our commitment to individualized care extends to every facet of our service delivery. From assistance with daily activities such as grooming, meal preparation, and medication management to specialized support for complex medical conditions or mobility challenges, we tailor our approach to meet your evolving needs. Whether you require short-term assistance during recovery from an illness or injury or ongoing support to manage chronic health conditions, our comprehensive range of services is designed to adapt and evolve alongside you.
Moreover, we recognize the importance of promoting independence and self-sufficiency in every aspect of daily life. Our caregivers are trained to empower you to make your own choices and maintain control over your routines and decisions. We provide gentle encouragement and support to help you engage in activities that bring you joy and fulfillment, whether it’s pursuing hobbies, socializing with friends and family, or exploring new interests.
Beyond physical assistance, we also prioritize emotional well-being and social connection. Our caregivers are compassionate companions who offer a listening ear, a comforting presence, and genuine companionship. We foster meaningful relationships built on trust and mutual respect, ensuring that you feel valued, heard, and understood at all times.
In essence, our mission is to empower you to live life on your own terms, with dignity, purpose, and independence. By providing individualized services that align with your unique needs and preferences, we enable you to continue enjoying the comforts of home while receiving the support and assistance you require to thrive. With our collaborative approach and unwavering commitment to your well-being, we strive to make every day a celebration of independence, choice, and fulfillment.
Want to know about immediate care?
At Del Healthcare Recruitment Ltd, our commitment to excellence in immediate home care goes beyond mere assistance—it’s about providing reassurance and support during life’s unexpected challenges. We understand the urgency and anxiety that often accompany emergencies like falls and accidents, which is why we prioritize delivering compassionate and prompt care that prioritizes your well-being and peace of mind.
Our specialized approach to immediate home care is grounded in a deep understanding of the unique needs and challenges faced by individuals and families during times of crisis. We recognize that emergencies can disrupt daily routines and create uncertainty, which is why our dedicated team is available around the clock to provide expert assistance and support when you need it most.
With our compassionate caregivers and comprehensive support, you can trust that you’re in capable and caring hands. Whether it’s providing medical assistance, offering emotional support, or simply being there to lend a listening ear, we’re committed to helping you navigate through life’s unexpected moments with dignity, respect, and compassion. Your well-being and peace of mind are our top priorities, and we’re here to support you every step of the way.
Funding your care
You may be interested to know that there are various forms of funding available to help individuals and families with the costs of domiciliary and live-in care. The government provides financial assistance, advice and other forms of support to most elderly, sick and disabled people who need help with their personal care or nursing.
Attendance Allowance
Attendance Allowance is a tax free benefit for people over 65 who need help with personal care such as getting in and out of bed, washing, eating, medication or mobility, or because they can become confused and need someone to watch over them.
Phone your local benefits office or (0845) 7123456 for advice or click on the link above.
Carer’s Allowance
A taxable benefit for people such as friends and family members, who look after someone, who gets Attendance Allowance or Disability Living Allowance. Extra expenses can be claimed for paying a third party to provide care while you are out.
Phone your local benefits office or (0800) 882200 or click on the link above.
Community Care ‘Direct Payments’
As an alternative to giving you community care services, councils are obliged to offer you Direct Payments (if you meet certain conditions) to pay for your own private homecare arrangements and related activities such as shopping services.
Social Services can also suggest special equipment to make life easier for you, e.g., grab rails and bathroom aids.
Phone your local Social Services care managers or click on the link above.
Continuing Care (NHS)
Your every nursing and care need is entitled to be paid for ‘in any setting’ – including in your own home – if, following a short clinical assessment, your local health authority agrees your health needs meet their criteria for funding. This money can be spent, for example, on 24-hour live-in nursing, night nurses or daily respite.
Phone NHS Direct on (0845) 4647 or click on the link above.
Disability Living Allowance
A tax-free benefit for children and adults with a disability or illness who need help with getting around or personal care and who claim before the age of 65.
Phone your local benefits office or (0845) 7123456 or click on the link above.
Continuing Care (NHS)
The top-up fund that works in conjunction with Social Services. ILF pays grants to people with high support needs who wish to live independently. ILF disregards a client’s earnings and that of partners so you can earn without losing any funding.
Phone (0845) 6018815 or click on the link above.
Long-term Care Insurance (‘Care Fee Payment Plans’)
This type of insurance pays out a tax-free income if you become unable to cope on your own. The income can be used to provide private help in your own home. Most insurers offer an ‘immediate care insurance’ scheme for those who need immediate and on-going care; normally you would pay a single premium, with the amount based on how long the insurance company thinks you will need care.
You should check if any existing health insurance policies you have would pay the cost of your fees.
See your phone book for insurance providers or speak first to an independent financial advisor. For further advice click on the link above.
Continuing Care (NHS)
Impartial advice on Funding Your Care by Age UK for older people and their carers. Free, confidential and impartial advice about benefits and community care.
Phone +44 7949 205409 or click on the link above.
Personal Independance Payments (PIP’s)
Personal Independence Payments (PIP) help with some of the extra costs caused by long-term ill-health or a disability if you’re aged 16 to 64.
Click on the link above.
Making a Complaint or Compliment
Del healthcare recruitment LTD welcomes feedbacks from its clients. We believe that it is only by receiving feedback whether positive or negative, that we can continue to learn, adapt, improve and provide better services.
Should you feel that you want to raise a complaint or to compliment one of our staff, please contact your local branch in the first instance or use our Contact Us page.
Aim of the Complaints Procedure
We aim to ensure that the complaints procedure is properly and effectively implemented, and that service users feel confident that their complaints and worries are listened to and acted upon promptly and fairly.
Specifically we aim to ensure that:
Service users, carers and their representatives are aware of how to complain and that the company provides easy to use opportunities for them to register their complaints
A named person will be responsible for the administration of the procedure
Every written complaint is acknowledged within 5 working days
All complaints are investigated within 14 days of being made
All complaints are responded to in writing within 28 day being made
Complaints are dealt with promptly, fairly and sensitively, with due regard to the upset and worry that they can cause to both service users and staff
A named person will be responsible for the administration of the procedure
Every written complaint is acknowledged within 5 working days
Compliments
We want to make sure that everyone can contact and communicate with us. Please let us know if you would like help in making your views known.
Please let us know if:
You have a suggestion on how we might improve services
You would like to compliment us on a job well done
We have fallen short of your expectations
- +44 7949205409
Let's Find You The Perfect Care Service You Deserve
approved and vetted for quality and outstanding home care service across the United Kingdom by Care Quality commission(CQC)